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 Case StudiesPilot studiesIlford railway station, Redbridge, London, United   
Ilford railway station, Redbridge, London, UK

Ilford railway station is a suburban station  located in the London Borough of Redbridge, United Kingdom. The station is owned by Network Rail, which is the organisation responsible for the national rail network infrastructure in the UK. From 2018 Ilford will be on the forthcoming 'Crossrail' network, which will link existing surface lines (stretching from Essex to Berkshire) into East and West London through new tunnels and stations under central London. (www.crossrail.co.uk/). Crossrail is being promoted by Crossrail Ltd, which is sponsored /owned by Transport for London (TfL) the local government body responsible for most aspects of the transport system in Greater London, and the Department from Transport (DfT). Ilford is already an important interchange for heavy rail, bus and walking, and upgrades are being planned to handle significantly increased passenger flows when Crossrail opens.  To inform the early design process a review of pedestrian environment was carried out by Transport Research Laboratory (TRL) for TfL, using the Pedestrian Environment Review System (PERS), alongside an assessment using TfL's Pedestrian Comfort Level Guidance. PERS has been widely used in London for assessing the quality of the pedestrian environment and identifying priority issues that need to be considered in the detailed design stage of schemes. TfL's walking assessment tools are described here: www.tfl.gov.uk/businessandpartners/20953.aspx
The provision of information to travellers at the interchange is also assessed as part of the PERS audit, and is also covered by TfL's guidance on interchanges (www.tfl.gov.uk/microsites/interchange/).
Design work for pedestrian improvements in the area around the station is in progress, with detailed proposals expected to be announced in 2013-14.