Moncloa Interchange, owned by the Regional Transport Authority and operated by ALSA, is located in the city center of Madrid, Spain. ALSA is the leader road passenger transport in Spain, and is characterized by an integral operator that meets the mobility needs of citizens, providing regular transport services, regional, national and international, urban and metropolitan transport and also occasional transport. The coordination of the planning of transportation means in the region, including metro, suburban rail, metropolitan and urban buses, is under the responsibility of CRTM, thus the public Transport Authority of Madrid Region. CTRM is also responsible for the development and supervision of Interchanges.
The specific hub was the first Intermodal Exchange Station in Madrid, constructed underground in 1995 mainly due to the lack of space on surface. It was publicly funded.These structures allowed the stations to grow beyond their surface spaces, improving the interchange with the Metro network by reducing transfer distances.
In 2008, Moncloa Interchange was extended on 20,000 m2 and 20 new bus bays to offer direct connection through the HOV lane. This extension helped improving the quality of service, avoiding traffic and saving time. Land use planning was also considered in the hub, noticing that the construction of the intermodal exchange station has changed the urban environment and the CO2 emissions. The new management model was a concession system (35 years) fully funded by the private sector without requiring any subsidy from taxpayers. Revenues collected by the concessionaire come from different sources: 84% of the revenues come from transport operators and only 16% come from commercial rents. Moncloa Interchange has currently around 230.000 daily passengers (2010).
At the hub there are several mobility options, such as: metro (2 lines), local buses (20 lines), regional buses (74 lines), long-distance buses (1 line) and taxis. The hub is furthermore easily accessed on foot and by bicycle.